Refund policy
Last Updated: October 1st, 2026
Returns
SDK Store offers free returns and full refunds on all items within thirty (30) days of receipt of order.
There are no return fees or restocking fees.
The customer is responsible for costs associated with mailing their order back to us at the address listed below.
Return Process
Please email us at support@selfdefensekeychainstore.com within thirty (30) days of receipt of order for returns. Please include your name, order number, and reason for your return.
Return Condition
Please return your full order including all products, materials and packaging.
Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are non-refundable.
Shipping costs are non-refundable.
Please mail your entire order including all products, packaging and materials to our return address:
SDK Store
350 Canal Street #1974
New York, New York 10013
Warranty
SDK Store warrants each new product against defects for one (1) year from the date of purchase and agrees to replace any defective product without charge.
IMPORTANT: This warranty does not cover damage resulting from accident, use or misuse, lack of reasonable care.
If you need product replacement, email us at support@selfdefensekeychainstore.com.