Return Dates offers returns on all items within fifteen (15) days of receipt of order.

Return Process

Please email us at support@selfdefensekeychainstore within fifteen (15) days of receipt of order for returns. Please include your order number, tracking number, and reason for your return.

Return Condition

Please return your full order including all products, materials and packaging.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are non-refundable.

Shipping costs are non-refundable.

Warranty warrants each new product against defects for one (1) year from the date of purchase and agrees to replace any defective product without charge.

IMPORTANT: This warranty does not cover damage resulting from accident, use or misuse, lack of reasonable care.  

If you need product replacement, email us at support@selfdefensekeychainstore.